Italian Coaching | HR, Career & Business Management Consulting

Your Italian should still sound like you.

Practical Italian coaching for real conversations, work and life in Italy. HR, career and managerial support shaped by 20 years of experience across recruiting, management, services, projects and consulting, both within organisations and alongside businesses and professionals.

In-House | PlatinumOnline worldwide · In-person engagements internationally on request

Based in Milan. Working online worldwide.

Portrait of Claudio Floris
Claudio FlorisItalian Coach | HR, Career & Business Management Consultant

Experience at a glance

Language work and professional advice informed by 20 years of experience both within organisations and alongside businesses and professionals.

1,300+coaching sessions
20 yearsprofessional experience
4,000+hours of cross-cultural exchange
Up to 100operational staff coordinated across 40 sites with managerial responsibility

Qualifications and certifications

  • ISIPM-Base®
  • Professional Scrum Master I
  • ITIL® 4 Foundation

Advanced business-school programmes

  • Master Programme in Agile & Digital Project Management - Advanced Level
  • Master Programme in Human Resources Management, Development and Administration
View methodology, institutions and details

Communication, in context

Italian for moments when words carry weight.

The Italian used over dinner is not the Italian of an interview, negotiation or boardroom. Vocabulary is only part of it: tone, register and cultural cues also shape the result. We prepare for the situation where you will use the language.

  • 01Language
  • 02Tone and register
  • 03Cultural context
  • 04Personal style

01 | Italian Coaching

Speak better Italian without losing your personality.

Each session starts with the message, the people involved and the impression you need to create.

My coaching work spans every organisational level, from junior professionals to managers, executives and C-level decision-makers.

01

Standard Italian

For everyday life, relationships, travel, relocation and the conversations that make Italy feel less foreign.

  • Conversation and fluency
  • Pronunciation and useful grammar
  • Natural vocabulary
  • Culture and social situations
02

Business Italian

Professional communication inside real organisations, informed by direct experience rather than a vocabulary list.

  • Meetings and presentations
  • Emails and professional vocabulary
  • Negotiation and formal register
  • Colleagues, clients and managers
03

Interviews and work

Preparation that treats a mock interview as a professional interaction, with language and positioning considered together.

  • Role-specific questions
  • Professional storytelling
  • Difficult answers and simulations
  • Tone, confidence and context
Tell me what you need Italian for

More range, same identity.

You already have a voice. Italian should give you another way to use it.

In your own language, you know how to be precise, funny, diplomatic, persuasive or direct. Some of that range can disappear in another language. The aim is to recover it through better language, cultural context and active practice.

Professional context

Business Italian grounded in the decision at hand.

I have worked with SMEs, independent professionals and highly specialised advisers, including corporate lawyers and accountants, to prepare important meetings. Together we have also developed scenarios for expansion and entry into new markets, bringing business substance, stakeholders and communication into the same conversation.

  • Complex meetings
  • Expansion scenarios
  • New-market entry
  • Negotiation and stakeholders

02 | HR & Career Consulting

Preparation for interviews, positioning and career decisions.

For professionals, the work can cover positioning, interviews and job search. For companies, it can cover recruiting and candidate assessment.

01

For individuals

Clarify what you offer, how to present it and what to do next.

  • CV and resume positioning
  • Interview preparation
  • Professional storytelling
  • Career orientation and decisions
  • Italian labour-market context
  • Negotiation and communication

02

For companies

Practical HR and recruitment support when an experienced external perspective can improve the quality of a decision or process.

  • Role profiles and selection criteria
  • Candidate search and assessment
  • Structured interviews
  • Onboarding and early alignment
  • Review of recruitment processes

No promises of jobs or interview outcomes. The work focuses on better decisions, stronger preparation and clearer communication.

Discuss my situation

03 | Management & Project Support

Direction for teams, services and projects with a defined mandate.

For selected corporate assignments, I work alongside leaders and organisations on clearly scoped managerial needs. The contribution can be advisory or hands-on, depending on the mandate.

Discuss a managerial assignment
01

Teams

Role clarity, priorities, workloads, onboarding, escalation paths and practical coordination routines.

02

Services

Service standards, KPIs, continuity, stakeholder alignment, issue management and customer focus.

03

Projects

Scope, planning, governance, dependencies, risks, decisions and communication needed to keep delivery moving.

Applied experience

Management of multi-site contracts and services within a large national organisation employing thousands of people: up to 100 operational staff coordinated across 40 sites, with oversight of SLAs and KPIs, service continuity, escalations and coordination across clients, corporate functions, and internal and external service providers.

Selected sectors and operating contexts

  • Banking
  • Insurance
  • HR & Recruiting
  • Operational Services
  • Large-Scale Retail
  • Healthcare
  • Technology
  • Telecommunications
  • SMEs

Before work begins, we agree the objective, decision authority, key stakeholders, timing and what I am responsible for.

Selected methodology and credentials

A methodological base for projects, services and people.

My methodological path began with predictive project management and UNI/ISO standards, then expanded into Agile, service management and HR, complemented by continued development in negotiation and stakeholder communication. The approach is selected to fit the context, not the other way around.

Predictive project management and UNI/ISO standards

Professional qualification
Qualificazione ISIPM-Base®, Istituto Italiano di Project Management

Agile delivery

Certification
Professional Scrum Master I, Scrum.org
Advanced business-school programme
Master Programme in Agile & Digital Project Management - Advanced Level, 24ORE Business School

Service management

Certification
ITIL® 4 Foundation

Human Resources management

Advanced business-school programme
Master Programme in Human Resources Management, Development and Administration, Alma Laboris Business School

NDA & confidentiality

Concerned about confidentiality?

For managers, executives, C-level leaders and business clients, selected engagements can be supported by a non-disclosure agreement. This creates an additional contractual safeguard around confidential information, internal discussions and legitimate business interests.

The appropriate scope and form of the NDA are agreed before confidential material is shared.

Client perspectives

What clients say about the work.

A corporate client perspective, followed by selected coaching experiences and the complete public review archive.

Corporate client perspective

Cross-border relocation from Belgium to Italy

Original in English

I worked with Claudio on the relocation of my company from Belgium to Italy. He has been, and continues to be, a trusted partner, able to quickly understand my needs and connect them with both my personal and business objectives.

He supported me discreetly in identifying and managing Italian stakeholders, and also joined me during meetings that were crucial to the future of the company. He also quickly identified a potential inefficiency in the location initially under consideration, helping me explore alternatives that were better aligned with my needs.

He works independently, involving me only when genuinely necessary.

Danny EyckmansFounder & Managing Director, Ascentro

Coaching client perspectives

Context

Camila wanted to improve her Italian while communicating her professional story more effectively.

Work

The sessions connected Italian communication with her personal context, goals and professional positioning.

Her experience

She reported being able to structure and communicate her professional story with greater clarity and confidence. She especially valued the connection between language learning and real career challenges.

Interview preparation in an Italian business context

Laura described the work as well prepared, professional and adapted to her needs. She valued questions and advice tailored to her role and industry.

Confidence with specialised business vocabulary

Alessandra reported greater confidence in professional conversations after preparing for an interview in Italian. She described the sessions as structured and highly professional.

49 more client perspectivesRead the complete collection

Together with the three stories above, this collection represents all 52 public reviews with a written comment. Each summary is concise and faithful to what the client reported.

Anna19 August 2026

Anna described the sessions as useful and the support as very good.

Eric19 June 2026

Eric valued the exercises and encouragement to speak actively, reporting faster progress than expected.

Utku26 May 2026

Utku highlighted professionalism, dedication, flexibility, clear explanations and work shaped around his goals.

Keira22 April 2026

Keira valued a supportive, low-pressure environment, practical conversation for real situations, attention to nuance and growing confidence.

Nicolás17 April 2026

Nicolás described Claudio as attentive and organised, with an effective ability to understand learning needs from the start.

Alex16 April 2026

Alex reported engaging, carefully prepared sessions with clear material, a good pace and a strong sense of progress.

Danny8 April 2026

Danny valued practical, business-oriented work, focused material for specific grammar gaps, and insight into Italian culture and business.

Annaloro2 April 2026

Annaloro felt comfortable working through English despite not feeling advanced in it, and reported effective progress in Italian.

Zuzanna31 March 2026

Zuzanna highlighted patient, clear explanations and a friendly, relaxed atmosphere.

Hasset24 March 2026

Hasset described the sessions as supportive, patient, engaging, well prepared, interactive and adapted to level and goals.

C20 March 2026

C valued sessions adjusted to pace and needs, and reported learning a great deal in only a few meetings.

Mohamed27 February 2026

Mohamed valued the care taken to understand both him and his business, as well as Claudio's effort and dedication.

Heather20 February 2026

Heather highlighted thoughtful use of session time and close attention to her goals.

Georg17 February 2026

Georg valued work adapted to his needs and pace, and reported gaining confidence quickly.

Richard13 February 2026

Richard described Claudio as patient and well prepared, with the work focused on the challenges he had identified.

Veronika13 February 2026

Veronika valued the attention given to a comfortable pace, patient explanations and an enjoyable atmosphere.

Marcela12 February 2026

Marcela reported focused material aligned with her request, including writing, adjectives and lively conversation.

Natalia4 February 2026

Natalia valued patient clarification, prepared materials and homework adapted to her needs.

Maria23 January 2026

Maria highlighted patience, repeated pronunciation practice, clear materials and useful notes to review between sessions.

Vanesa16 January 2026

Vanesa wanted to speak more naturally with Italians in daily life. She reported feeling more relaxed within weeks, with tailored practice and corrections she could revisit.

Julien1 September 2025

Julien valued a patient, structured approach that helped him find his footing in Italian and make progress.

Matthew29 July 2025

Matthew highlighted professionalism, diligence, careful assessment of his language skills and appropriate recommendations.

Sophie25 July 2025

Sophie valued calm delivery, relevant knowledge and material prepared around the need of each session.

Alexksi22 July 2025

Alexksi described Claudio as patient and personable, with work made relevant to the client.

Gaurav18 July 2025

Gaurav reported substantial progress and valued professional support adapted to his specific needs.

Francisca15 July 2025

Francisca valued patient, engaging and knowledgeable sessions adapted to her goals, reporting progress in grammar, vocabulary and speaking confidence.

Denys7 July 2025

After 36 sessions, Denys highlighted adaptable pacing, flexibility, concrete explanations and reported progress from beginner work to hypothetical sentences.

Jeff25 June 2025

Jeff felt at ease and valued an approach adapted to his starting level, which he described as professional.

Wang24 June 2025

Wang highlighted professionalism, availability and an enjoyable working relationship.

Filip20 June 2025

Filip valued practising with material in Italian and reported becoming familiar with words and sentences quickly.

Joan19 June 2025

Joan described the sessions as enjoyable and quick-moving.

Lena17 June 2025

Lena valued sessions structured around her needs and designed to help her advance in her job.

Ania12 June 2025

Ania highlighted careful listening, adaptation to her goals, a useful stretch beyond her comfort zone and steady progress.

Alex10 June 2025

Alex valued being listened to, relevant conversation topics and corrections recorded in the chat for later review.

Kevin-Nicolas5 June 2025

Kevin-Nicolas highlighted kindness, patience and a non-judgemental setting with room to make mistakes.

Jimena5 June 2025

As a beginner, Jimena valued prepared, clear and useful sessions that made starting Italian feel comfortable.

Nico5 June 2025

Nico valued encouragement to speak, practical grammar, active practice and sessions adapted to his interests.

Rose5 June 2025

Rose highlighted a direct approach and learning material adapted to her needs.

Yichen30 May 2025

Yichen valued the time taken to understand needs, agree a plan, apply specific strategies and record corrections for reflection.

Matteo30 May 2025

Matteo described Claudio as personable and effective.

Aya28 May 2025

Aya valued Claudio's enthusiasm and the effort invested in making each session meaningful.

Rio28 May 2025

Rio highlighted patience, professionalism, flexibility and sessions that felt both useful and enjoyable.

Todd26 May 2025

Todd valued patient support and written notes he could revisit between sessions, and felt he was learning quickly.

Joan23 May 2025

Joan valued engaging work enriched by Italian culture, history and real-world context, which made the language more meaningful.

Andrea23 May 2025

Andrea highlighted dialogue, personalised slides, interactive activities and adaptation to her learning needs.

Dora17 May 2025

Dora valued competence, attention to individual needs and pace, flexibility and consistent support.

J.29 April 2025

J. described the conversations as calm and natural, with new vocabulary emerging through active speaking.

Boris26 April 2025

Boris prepared intensively for an important opportunity in Italy, working on his CV, resume, interviews and Business Italian. He reported feeling prepared and confident.

Magdalena30 March 2025

Magdalena valued careful preparation, a clear understanding of her expectations and Business Italian grounded in Claudio's professional experience.

* Review summaries are based on verified public client reviews. Names and dates are retained; longer comments are faithfully condensed. One additional rating contains no written comment. View the source profile

International perspective

Italian expertise, sharpened by international exchange.

4,000+hours of linguistic and cultural exchange

Extensive direct interaction with English and Spanish speakers has made intercultural differences easier to spot. A sentence can be grammatically correct and still sound unnatural in Italy. Knowing why saves time.

English or Spanish can be used strategically when a quick explanation makes an Italian concept clearer.

How I work

Begin with the situation, not the syllabus.

  1. 01

    Understand the context

    Your objective, personality, role, industry and current level matter.

  2. 02

    Practise actively

    Use conversation, simulations, role-play, interview questions and real documents.

  3. 03

    Give useful feedback

    Correct what matters, explain why and avoid abstract theory when it does not help.

  4. 04

    Add cultural context

    Start with what is correct, then refine what sounds natural and appropriate in Italy.

Delivery

Online by default; in person when the assignment calls for it.

Available worldwide

Online

The standard format for coaching and consulting. It works well for focused conversations, document review and project discussions across time zones.

Available internationally on request

Private In-House | Platinum

Private in-house engagements can be arranged internationally for selected individual or corporate requests. Availability is assessed according to scope, location, schedule and travel feasibility.

Bespoke quotation on request.Ask about in-house availability

About

I work across language, people and organisations.

I'm Claudio, an Italian Coach and HR professional based in Milan. I bring 20 years across Human Resources, recruiting, management, consulting, finance, projects and services, supported by advanced professional training in HR management, project management, Agile delivery, service management and negotiation.

I separate facts from interpretations and consider both the individual's perspective and the organisation's constraints. I look for misalignment between roles, processes, accountability and incentives, then map stakeholders, risks and options to turn them into usable decisions and actions before an issue becomes inefficiency, conflict or operational risk. The same principle applies to language: the right words are not enough without role, culture and relationship.

Italian Coach | HR, Career & Business Management ConsultantMilan, Italy | Online worldwide

How we begin

  1. 1
    Tell me the situation

    What do you need to achieve?

  2. 2
    Set the priorities

    Define what actually matters for that situation.

  3. 3
    Work on the real thing

    Practice, feedback, documents, conversations or actionable career work.

This is likely to help if:

  • You understand Italian but still do not sound like yourself when speaking it.
  • You use Italian professionally and want more precision.
  • You are preparing for an interview or moving to Italy.
  • You work with Italian colleagues, clients or companies.
  • You need to present your professional value more clearly.
  • Your company needs practical HR or recruiting support.

FAQ

Practical questions before we work together.

What does Italian coaching mean in practice?

We start from what you actually need to do in Italian. A conversation with neighbours, a management meeting and a job interview require different language, register and cultural judgement. Grammar and pronunciation are addressed where they improve the outcome, not as disconnected exercises.

Is the work suitable for beginners as well as advanced speakers?

Yes, provided the objective is concrete. A beginner may need a reliable base for daily life in Italy. An advanced speaker may need precision, natural phrasing or greater authority at work. The starting level changes the route, not the seriousness of the work.

How is Business Italian different from general Italian?

Business Italian is not simply a longer vocabulary list. It involves hierarchy, tone, meeting dynamics, written communication and the ability to make a point without sounding abrupt or vague. Real professional context is built into the practice.

Can you prepare me for an interview and review my CV?

Yes. The CV is considered through the eyes of its intended reader: relevance, evidence, positioning and clarity. Interview work then tests how you explain choices, results and difficult moments under realistic questioning, in Italian or as a separate career assignment.

What can managerial collaboration cover?

Selected assignments may involve team coordination, service organisation or project delivery. Before accepting an engagement, I clarify the mandate, decision rights, stakeholders, expected output and reporting rhythm. That prevents advisory work from becoming vague and operational work from becoming unbounded.

How do you work on business meetings and decisions?

We start with a real meeting, decision or project. I clarify the objective, stakeholders, interests, constraints, evidence and objections; then we work on the structure of the scenario, the argument and the communication. Where legal, tax or highly technical matters are involved, my contribution works alongside the relevant specialist.

Are sessions and consulting assignments online?

Online is the standard format and works well for focused coaching, advisory work, document review and many project discussions. It is available internationally and is treated as the normal professional delivery model, not a reduced version of the service.

When is private in-house work appropriate?

It can make sense when the work depends on direct observation, a team setting, sensitive organisational context or an intensive on-site format. International availability is assessed case by case according to scope, location, schedule and travel feasibility. A custom proposal is prepared after the request is reviewed.

Can we work in English, Spanish or Italian?

Yes. The working language is chosen for the objective. In Italian coaching, English or Spanish can be used selectively to explain a distinction faster, while keeping active Italian practice at the centre.

Your enquiry

Describe the situation.

A few lines are enough: what you need to do, where things stand and what you want to improve. That gives me enough context to see whether I can help.

Tell me about your goal